Service Manager

Location: BMW Nanaimo and MINI Nanaimo

 

Discover something extraordinary!  Discover a career with GAIN

The GAIN Group is committed to excellence; continuously pushing boundaries to exceed our customers’ expectations.

We are committed to continued innovation and advance technology as well as maintaining a positive work environment and encourage the self-development of our team.

Representing brands that need little introduction: Alfa Romeo, Audi, BMW, FIAT, Mercedes-Benz, MINI, Porsche, smart, Subaru and Volkswagen.

 

Why work at The GAIN Group:

  • Competitive Compensation
  • State of the art facilities
  • Fantastic benefits plan to meet and exceed the needs of you and your family
  • Contribution towards your MSP Premiums
  • Paid sick days
  • Paid vacation
  • Employee Discount program on vehicles, services, and parts
  • Employee Discounts at our Villa Eyrie Resort which include: Summit Restaurant and Tuscan Spa
  • Opportunities for you and your family to experience the astounding Vancouver Island Motorsport Circuit

The service manager is responsible for ensuring great customer service by managing the service team. He / She will manage the Dealership Operations to achieve high customer retention and profitability. This management role is hands on.

Responsibilities:

  • Maintain highest possible standards of workmanship; advise technicians of dealership CSI on a monthly basis
  • Performs Service Advising when required
  • Oversees warranty procedures and policies
  • Ensures health and safety requirements are met and followed
  • Ensure the technicians efficiency and productivity reaches standard levels
  • Perform other related duties as assigned
  • Think strategically and develop operational goals for service

Requirements:

  • **Applicant must have at least 2 years Automotive Service Management or Assistant Service Management experience. **
  • Ability to operate the department at a profit according to the dealership guidelines

 

Job Type: Full-time

If you share our passion and feel you have what it takes to be part of the GAIN Group, please submit your resume below.

Application Form

If the above describes you then don’t miss your opportunity to be a part of an ever-expanding company such as the GAIN Dealer Group, please complete the form below.

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